What you’ll need

LA GARD locks are audited using Windows software and peripheral equipment. An auditable keypad is also required.

  • If the lock has not been fitted with an auditable keypad, one can be connected to the lock temporarily for taking audit.

The audit and setup peripheral equipment required depends on the keypad in use. Kits are available to purchase from our online store.

Audit and setup kit for 5750-k keypads (Also compatible with older 3750-k keypads)

Audit and setup kit for 3125 keypads. Most Supra or TL11 locks are fitted with 3125 keypads.

Master or Manager

Download and unpack the file

  • Click the button below to access a webpage where a .zip (Compressed) file with the software package can be downloaded
Download AuditView v4.00 & Driver
  • On the web page that opens, click the Download button located top left on the page. Do not click the file itself

The zipped file will download to either the downloads folder, or another location depending on your browser. Once the file has downloaded, it must be unpacked or unzipped.

  • Locate then right click the file and select Extract all…. If the file has been supplied on a USB flash drive, copy the file to your computer and extract it.
If it is not possible to unpack the .zip file using the Extract all... command, download suitable unpacking software such as 7-zip

Install the Driver

Locate the folder Driver, open it and double click the file cdm20600.exe

Allow the application to run and wait for the driver to finish installing.

Run the software

AuditView software for Supra and TL11 has not been updated in several years, as such it will not install on a Windows PC in the normal way. The software can be used simply by running the .exe file from the unpacked folder.

Locate the folder AuditView v4.00, copy and paste the entire folder to a location that will be unaffected by general PC use, such as the Program Files folder on the C: drive.

Open the folder, and locate the file Lgview.exe

Either double click Lgview.exe to run the application, or right click and create a desktop shortcut for future use.

When opening the software, it will be necessary to allow the application to run.

Take an audit

Communications settings

Connect the audit cable to the USB interface, and plug the interface into the computer.

Open the computer’s Device Manager tool which is normally located in the Control Panel.

Click the arrow or plus next to Ports (COM&LPT)

Make a note of the (COM) port number listed against USB serial port or Communications Port if using a Serial Adapter or Serial Interface. In the example above, it is COM port 1.

  • If the port is not numbered between 1-4, right click USB Serial Port (COM_)  and select Properties. Click the Port Settings tab, then click Advanced and use the drop down menu change the port number to between 1-4. Click OK. It is possible that reassigning a port number to the USB interface may impact on other peripheral devices used with the PC. Please consult with your IT specialist to confirm.

To Initiate Downloading an Audit

Plug the the audit cable into the keypad and ensure that all components are plugged in and connected to the computer.

Run the LGview software, and in the Configuration Menu select Ports and select the correct COM port.

Click the safe button to start the acquisition of the audit.

To send the audit from the lock

Supra

  • Enter the master or manager code and hold down the last digit until 2 sets of double beeps have sounded and the LED stays on.
  • Press 7 (A shortcut key to Send Audit).
  • On the software at the bottom left of the screen the message will show the audit events being uploaded to the PC.
  • If the lock system is set up in Dual Mode, enter a valid user code before following the above steps

TL11 Manager

  • Enter the manager code and hold down the last digit until 2 sets of double beeps have sounded and the LED stays on.
  • Press 7 (A shortcut key to Send Audit).
  • On the software at the bottom left of the screen the message will show the audit events being uploaded to the PC.
  • If the lock system is set up in Dual Mode, enter a valid user code before following the above steps

TL11 Master

  • Press and hold 0 then follow the steps for TL11 manager.

To view the audit

Once the audit has been sent, the software will show the audit events which can be searched by event type or user. The audit file can be printed, or saved in a format that can only be opened with the LGview software.

The Infos button shows the setup of the lock, including any timelock settings for the TL11.